Evolution Gaming offers a convenient live-support chat to assist with any errors or disputes within their provided games.

To access the live support option, click the headset from the lobby in the top-right corner of your screen, or if you are in a game, open their in-game chat window and then click the headset icon.

Explain the issue that has occurred to the live-support agent and they’ll assist you however needed.

Pragmatic Play also offers a 24/7 live-support chat for users to ask questions and query if any issues were to arise.

To access their live-support, click the headset icon in the top-right of your in-game screen. Or, if you have chat open, click the headset icon to switch to Live-Chat. You cannot access it from the lobby.
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Explain your issue to them, including any relevant information such as what has happened and allow adequate time for them to respond. They'll help resolve this for you.