VIP Reload works by giving you a bonus based on your wagering and profit values for the past 7 days.

Important note: VIP Reloads are available to claim from Sapphire and can be claimed every 1 hour, 1 day or a single fronted reload. If you miss a reload claim it will be considered expired, so make sure you log in to claim!

You can claim these by opening a customer support ticket and clicking Bonuses > VIP Reloads.

Still need help? At Goated, our customer support team is always ready to help. Whether you’ve got questions or need something cleared up, don’t hesitate to reach out - we’re here to make sure you get the answers you need!